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ITIL® - HB Certified IT Service Management

Global Certification


ITIL® Foundation

Training Name


HB Certified IT Service Management



The Information Technology Infrastructure Library (ITIL®) is a set of practices for IT service management that focuses on aligning IT services with the needs of business.

Weekend Batch



Training Time


8 hrs per day



8 hrs



HB Educational Services, 39/40, 1st Main Road, Gandhi Nagar, Adyar, Chennai-20

Target Audience

Preferably Minimum 1 Year of IT Experience. Interested towards Service Management.

Training Overview

ITIL® describes procedures, tasks and checklists that are not organization-specific, used by an organization for establishing a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement. ITIL® Certification helps to enhance your career.

Over the last many years HB Educational Services has successfully trained several hundreds of IT professionals.

Training Content

  • Concepts of IT service management
  • ITIL® Service Lifecycle
  • Identifying and Documenting the Services
  • Optimizing the Infrastructure
  • Value-creation through Services
  • Exploring the importance of People, Processes, Products and Partners
  • Service Strategy, Design, Transition, Operation
  • Continual Service Improvement
  • Service Management Functions and Roles



Any IT professional

Participant Fee


On Request

Please reach our Adyar Center @ +91-44-42115338, or 91-9884987719 (Whatsapp & Call Support)

Please reach our Velachery Center @ +91-7550245795 (Whatsapp & Call Support)

"ITIL® is a registered trade mark of AXELOS Limited"

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